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Job Features

Job Title

Travel Virtual Assistant

Job Requisition

ASAP

Job Type

This role is permanent, subject to Philippine Labor Law’s Probation and Regularization standards.

Job Overview

We're hiring a "TEAM" of professional Travel Virtual Assistants for travel industry to provide administrative support to our team while working remotely, preferably with experience and who would primarily provide administrative support to one of our US accounts and the one responsible for processing transactions in accordance with established policies and procedures. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Responsibilities

  • Managing email correspondence

  • Scheduling appointments and managing calendars

  • Conducting online research

  • Handling customer inquiries and support

  • Social media management

  • Data entry and database management

  • Bookkeeping and invoicing

  • Creating and managing spreadsheets and reports

  • Managing travel arrangements

  • Online shopping and ordering of supplies and services

  • Writing and editing content for websites, blogs, and social media platforms

  • Event planning and coordination

  • Managing files and documents

  • Transcription of audio or video files

  • Conducting surveys or polls

  • Responding to comments or messages on social media platforms

  • Handling online customer reviews and feedback

  • Creating and distributing newsletters and email marketing campaigns

  • Researching and identifying potential business opportunities and partnerships

  • Managing projects and collaborating with team members using project management software.

Qualifications

  • Excellent verbal and written communication skills

  • Strong organizational and time-management skills

  • VERY DETAILED ORIENTED

  • Someone who has experience in travel such as working for Expedia

  • Ability to work independently and manage workload effectively

  • Proficiency in using various computer applications such as Microsoft Office, Google Suite, and project management software, familiarization on some travel CRM such as Salesforce, Traveltek, Amadeus, Tourwriter, VacationCRM, TESS, TravelJoy, Travefy, If they happen to have worked in any of the supplier systems, VAX (Apple vacations, funjet, travel impressions), Pleasant Holidays/journey, Vacation Express, GOGO Vacations, classic vacations.

  • Ability to learn new skills and adapt to changing technology.

  • Ability to maintain confidentiality and handle sensitive information.

  • Reliable and fast internet connection and appropriate software and equipment to perform job duties.

  • Prior experience in administrative or customer service roles is desirable but not mandatory.

  • Good knowledge of social media platforms and digital marketing techniques

  • Strong problem-solving and critical-thinking skills

  • Ability to multitask and work efficiently under pressure.

  • A positive and proactive attitude towards work and clients

  • A high level of professionalism and work ethics

  • A flexible schedule that allows availability during the client's business hours, regardless of time zone.

What’s in store for you?

  • A Php 5,000.00 fixed night differential per month.

  • Work from Home allowance of Php 2,500.00 per month.

  • Work-Life Balance

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